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Fossil1
10th January 2009, 03:17 PM
As we all know RCI announced on the 5th December that fuel supplements were being dropped providing the price of West Texas Crude remained under a certain level, which it has. However they have also announced the following " Please note that ALL guests with existing bookings for sailings that depart on or after January 1, 2009, will now have the supplement automatically refunded to them in the form of an onboard credit during their sailing. Please be aware that this applies to both paid and unpaid bookings, the original holiday price therefore remains unchanged.

Please note that this decision has been made to facilitate a smoother reimbursement process for both our guests and trade partners."

If they didn't charge it in the first place they wouldn't have to refund it!!

This means that they are charging for something which ceased to exist after the 5th December. It further means that we are giving them a 3 month interest free loan which is paid back by way of goods that include their profit margin. In other words they take say for example $70 ( $10 pp per day for a week) which I know doesn't sound a lot but if you multiply it across RCI's 31 ships at 2,000 passengers per ship a week the actual cost amounts to about $4.34 Million a week. What do other people think?

sparkieplug24
10th January 2009, 08:49 PM
We know we are all in the same boat (sorry no pun intended) girl at cruise in isnt happy about it as she had sent out the information to customers that we were getting a refund I personally think that as they released a statement we could and should all complain about this as this could be a breach of contract as they would charge us for changes to our contract with them what you all say whistlesm. Go on I have not threatened to sue anyone for a while whistlesm

sueB
10th January 2009, 11:41 PM
Not happy at all if that's what TAs end up having to do because of RCI. I don't want OBC.......I don't want to pay out what I don't owe and then get it back via OBC.........at what rate would it be based on etc......RCI deal in $s not £s confusedsmi

Here's a link regarding the Wakelover mini cruise on Independence of the Seas that some of us are doing where the refund or lack of(?) has been discussed surprisesmi

http://www.wakelover.com/wakeloverforum/showthread.php?t=2638

retromal
12th January 2009, 11:13 AM
I must admit that i don't mind the on board credit, soon use it up with the bar bills, but not too happy with giving them my money for 3 months to gain interest on, but saying that i can see that it will be easier to administer...
just hope the price of fuel stays low, otherwise we will go through the same process again...

still looking forwrard to our next cruise...

Mal

sparkieplug24
12th January 2009, 07:24 PM
I think we should shout louder if we where to change the terms of the agreement they would charge us plus its a little more complicated with us because there are three of us who will be paying three seperate bills at the end of the cruise so that makes it a lot more difficult to work out who is owed what huffs

wakelover
13th January 2009, 01:50 PM
I think we should shout louder if we where to change the terms of the agreement they would charge us plus its a little more complicated with us because there are three of us who will be paying three seperate bills at the end of the cruise so that makes it a lot more difficult to work out who is owed what huffsI thought you were paying the bar bill for your cabin Sparkie... at least that's what Wendy and Sue told me whistlesm