View Full Version : Refunds!
wakelover
12th December 2008, 02:19 PM
Spoke to Vicki today. Apparently those who have booked should get approx £20 each refunded in the fuel surcharge... which is great news (more for drinkie drinkies giggle)
sueB
12th December 2008, 02:40 PM
Spoke to Vicki today. Apparently those who have booked should get approx £20 each refunded in the fuel surcharge... which is great news (more for drinkie drinkies giggle)
That's good news happysm Ever little helps giggle
Did you phone her? munchessm
I keep meaning to check that CruiseIn is booking our free car parking for us.......I'm sure they must be as they asked for our car registration.
retep13
17th December 2008, 09:44 PM
got my letter today saying £20 per person taken off the price of the cruise from cruisein happysm for the fuel surcharge
sueB
17th December 2008, 09:48 PM
got my letter today saying £20 per person taken off the price of the cruise from cruisein happysm for the fuel surcharge
Not had one yet.........perhaps tomorrow?
Good less money to pay out ohsohappy
wakelover
17th December 2008, 10:02 PM
got my letter today saying £20 per person taken off the price of the cruise from cruisein happysm for the fuel surchargeWe received ours too... nice to have some beer money giggle
Sue let us know if you find out about the parking please happysm
sueB
17th December 2008, 10:07 PM
We received ours too... nice to have some beer money giggle
Sue let us know if you find out about the parking please happysm
Oh yes........I forgotten about the Car parking........ought to give them a ring to check munchessm
sparkieplug24
20th December 2008, 08:38 AM
Oh yes........I forgotten about the Car parking........ought to give them a ring to check munchessm
so have you done it yet like then. I mean your off on holiday whats taking you so long whistlesmroflmao
Chubbas Nanny
20th December 2008, 08:48 AM
We got our letter this week too £20 off....YAY!! more lava flows ohsohappy
sueB
23rd December 2008, 11:25 AM
OK.........Free Car parking is done by CruiseIn whistlesm
BUT..........read this link
http://www.royalcaribbean.co.uk/contentPage.do;jsessionid=0000jFnQd8yzyW76C1Z-wW3NQq0:13dlld2uf?pagename=fuel_supplement
RCI now want to take off the refund and give us OBC huffs
I phoned CruiseIn and spoke to Vicky, who told me things have been done in a very quiet way by RCI. They don't think it's right having announced the refund and new invoices etc sent out and atm are standing by the refund invoice sent. They are waiting to hear back and will keep us informed.
I said I'd prefer to have the refund.........in £s and off now rather than in $s on board and who knows what rate we'd get? That's our money not RCI's sticksms
Anyway........Vicky has added to my notes I want a refund and not OBC.......so she has evidence of what her customers wish I said I believed other Wakelover members would think the same as me? whistlesm
Oh and she wishes us all a MERRY CHRISTMAS! happysm
sparkieplug24
23rd December 2008, 10:31 PM
OK.........Free Car parking is done by CruiseIn whistlesm
BUT..........read this link
http://www.royalcaribbean.co.uk/contentPage.do;jsessionid=0000jFnQd8yzyW76C1Z-wW3NQq0:13dlld2uf?pagename=fuel_supplement
RCI now want to take off the refund and give us OBC huffs
I phoned CruiseIn and spoke to Vicky, who told me things have been done in a very quiet way by RCI. They don't think it's right having announced the refund and new invoices etc sent out and atm are standing by the refund invoice sent. They are waiting to hear back and will keep us informed.
I said I'd prefer to have the refund.........in £s and off now rather than in $s on board and who knows what rate we'd get? That's our money not RCI's sticksms
Anyway........Vicky has added to my notes I want a refund and not OBC.......so she has evidence of what her customers wish I said I believed other Wakelover members would think the same as me? whistlesm
Oh and she wishes us all a MERRY CHRISTMAS! happysm
I will give em on board credit sticksms who they think they are telling us one thing then doing another sticksms
sparkieplug24
17th January 2009, 09:17 PM
Sue we heard anymore from cruisein on this munchessm
sueB
17th January 2009, 09:30 PM
Sue we heard anymore from cruisein on this munchessm
No.......Vicky did say we'd hear if there was a change. I bet loads of TAs along with CruiseIn have complained to RCI whistlesm
wakelover
17th January 2009, 09:33 PM
I dont mind OBC actually.. goes towards the bar bill happysm Saves having to file extra paperwork too roflmao
retep13
17th January 2009, 09:35 PM
I dont mind OBC actually.. goes towards the bar bill happysm Saves having to file extra paperwork too roflmao
depends on rate of exchangewhistlesm
sueB
17th January 2009, 09:37 PM
depends on rate of exchangewhistlesm
That what I said to Vicky too whistlesm Plus I don't see why RCI should have OUR money for nearly 3 months sticksms
sparkieplug24
17th January 2009, 09:39 PM
I dont mind OBC actually.. goes towards the bar bill happysm Saves having to file extra paperwork too roflmao
trouble is wakie its more difficult for us as we are splitting the cost of the cruise equally three ways and will be paying three seperate bills in less one of the other two lovely ladies wants to pick up my tab. Plus as reppie says its in dollars so it depends on the exchange rate at the time surprisesmi
wakelover
17th January 2009, 10:01 PM
depends on rate of exchangewhistlesmTrue
That what I said to Vicky too whistlesm Plus I don't see why RCI should have OUR money for nearly 3 months sticksmsTrue
trouble is wakie its more difficult for us as we are splitting the cost of the cruise equally three ways and will be paying three seperate bills in less one of the other two lovely ladies wants to pick up my tab. Plus as reppie says its in dollars so it depends on the exchange rate at the time surprisesmi
True
sparkieplug24
18th January 2009, 09:30 PM
However we still want our refund whistlesm just in case RCI think we dont want it if its only available as onboard spend roflmao
sparkieplug24
25th February 2009, 06:14 PM
Can I assume that since we have not heard otherwise that the fuel reduction price issued on the last invoice from Cruise in still stands since they now are looking for payment of final balance but have not said anymore about this
retep13
25th February 2009, 08:47 PM
it said on our invoice Donna that £20 each was deducted
sueB
25th February 2009, 09:15 PM
On the invoice Donna it shows the Fuel supplement removed as a "discount" and has been taken off from the Total amount like the Deposit happysm
sparkieplug24
26th February 2009, 02:55 PM
it said on our invoice Donna that £20 each was deducted
so we are all assuming then that it still stands thats fine Sue will post your letter tomorrow was going to do it today but not going to get a chance to get to post office. Well if I got off my fat backside and did something I would but I cant be bothered
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